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FAQ PAGE

Which product works best?

They both work the same on dark marks and hyperpigmentation, the Soley laser is a bit more invasive, the JUA-85 has both a needling and non-needling 5D Nano option for those uncomfortable with the needling concept.  

Is this laser FDA Approved? 

We are FDA Registered, we are also CE Certified which is an international standard.

What is the Shipping Policy?

Shipping will occur with 24-48 hours of payment, excluding Sundays. Belle51 FREE shipping will use USPS Priority Mail shipping and will normally take between 2-3 business days.

How do I use it?

Cleanse your skin, allow to dry. Plug in the laser, update your settings and point the laser directly toward the area you want to attack. You do need to patch test and use silicone gel, for more details on what to expect please watch this video.

How often do I have to use it?

Use 2-3 times a week at the lowest setting (which is 9 for this laser) and lowest intensity and slowly scale up over time.  I would recommend about 1 month of use for results.

Does it hurt?

Both device are not particularly painful. For the laser you might feel a slight sensation but it is near painless (similar to a rubber band popped against your skin).  If you are sensitive to pain you should order the numbing cream.

Can I achieve clinic worthy results?

You can usually see results in 2 weeks.

How do I know if it will work?

If you have sensitive skin this may not be the laser for you, please reach out to find out suitability at customersupport@belle51.com

How does PiQo4 technology work?

The PiQo4 laser locates abnormal melanin deposits at the base of the epidermis and gently breaks them up to be metabolized by the body.  Check out our "How Sway?" Page.

Does PiQo4 work on all skin tones?

Unlike most laser skin treatments, it works on literally every skin tone, and that is exactly why we made it.

Is there a warranty on this laser?

1 yr replacement on all devices and returns (money back, less shipping) up to 90 days as long as there is no significant damage to the product.

When will we ship your product?

We process all orders within 24 hours of purchase.

How do I track my package?

A tracking number will be emailed to you after processing, but you may also you belle51.com/tracking to track your existing order.